Privacy Policy

Lysnap is built around minimal data handling. The sections below describe what we receive, why we need it, and what happens to it once your request is finished.

1.1. What you submit directly

Video URLs and search terms

Each request goes to our server only long enough to fetch what you asked for. The URL itself isn't stored, attached to a profile, or replayed against your future visits.

Contact form details

If you write to us through the contact page or by email, the message body, your name, and your reply address are kept in our support inbox until the conversation is closed.

1.2. What gets logged automatically

Like every public web service, our servers record standard request metadata. The fields below are typical for this kind of log:

• Your IP address (truncated after 24 hours)
• Browser type and version
• Device class (desktop, mobile, tablet)
• Operating system family
• Pages requested on lysnap.com
• Referring page (if your browser sent one)
• Request timestamp
• Performance and error metrics

Cookies and similar mechanisms may be used to keep the site working, measure traffic at a high level, and slow down abusive bots — see Section 3 for the full picture.

1.3. How downloader requests are handled

When you use the YouTube downloader specifically:

• The submitted URL is processed only to fetch the available formats and stream the file back to you.
• We don't keep a permanent copy of any video or audio file you download.
• Once your file finishes streaming, the session is over and no media remnant is held on our side.
• Any temporary working files created during processing are cleared automatically by short-lived cleanup jobs.

The data described above is used for the following operational purposes — nothing else:

• Running the Lysnap website and downloader tools
• Translating submitted URLs and search terms into available format options
• Listing supported formats (MP4, and where available, MP3 and M4A)
• Spotting and slowing down bots, scrapers, and abuse patterns
• Monitoring uptime, error rates, and performance regressions
• Replying to people who write to support
• Meeting any legal obligation that applies to a service in our jurisdiction

Lysnap may set a small number of cookies and use browser storage features to remember things like your language preference, your acceptance of this policy, and short-lived rate-limit counters used to deter abuse.

You can clear or block these cookies at any time through your browser. Doing so won't break the core download flow, but a few cosmetic preferences may reset.

We do not sell, rent, or trade personal data — full stop.

Limited data may be passed to outside parties only in these specific situations:

Operational vendors

We rely on a small set of vetted infrastructure providers — for example, hosting, edge protection, error tracking, and email delivery. These vendors only see what they need to perform their function, and they're contractually bound to handle data on our behalf.

Legal compulsion

If a valid legal request lands on our desk (court order, subpoena, regulatory inquiry), we may have to disclose what's strictly required to comply. We push back on overbroad requests when we can.

Linked third-party platforms

Lysnap interacts with services like YouTube to fetch the content you ask for. Once you leave Lysnap, the policies of those platforms govern how they handle your activity. We have no control over and take no responsibility for what happens on those external services.

We hold data only for as long as it's useful for the purposes spelled out in this policy.

• Support correspondence. Kept for the duration of the conversation and for a reasonable period afterwards in case you reply with a follow-up.
• Server logs. Truncated and rotated within 30 days. Used for debugging, security, and abuse prevention only.
• Submitted URLs and temporary media. Not designed to persist. Cleaned up the moment a session ends, or by a short-period cleanup job at worst.

We apply industry-standard technical and organisational measures — encrypted transport, access controls, secret rotation, audit logging — to protect data from unauthorised access, accidental loss, or tampering.

That said, no online service can promise zero-risk security. You use Lysnap at your own discretion, and we'd strongly recommend not pasting URLs that contain confidential information into any web tool, ours included.

Depending on where you live, you may have one or more of the following rights regarding personal data we hold about you:

• Ask for a copy of what we have
• Ask us to correct anything that's wrong
• Ask us to delete it
• Object to certain types of processing
• Withdraw consent where processing was based on it

To exercise any of the above, write to privacy@lysnap.com. We aim to respond within 30 days, often sooner.

Lysnap isn't designed for children under 13 and we don't knowingly collect data from them.

If you're a parent or guardian who believes a child has submitted information to us, please reach out and we'll act quickly to remove it.

Lysnap servers run in datacenters located outside some users' home countries. Local data-protection laws in those locations may differ from yours.

By using Lysnap, you understand and accept that your data may travel across borders during normal operation. We apply the same protective measures regardless of where the request lands.

Lysnap is a tool meant for personal and permitted use. Save what you own, what's in the public domain, what's licensed for re-download, or what the creator has explicitly given you permission to keep. Honour copyright, creator rights, and the platform's own terms of service.

We'll revise this policy when our practices change or when the law forces us to. The "Last revised" date at the top is your best signal of when something shifted.

If a change is material — meaning it actually affects how your data is handled — we'll surface it more prominently than just changing the date.

Questions, concerns, or rights requests? Write to privacy@lysnap.com.